Effective Date: September 09, 2025
Karrka (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, services, and team.
1. Information We Collect
We may collect personal information directly from you when you:
Submit an enquiry through our website or contact us by phone or email.
Engage our services for Commercial Cleaning & Painting Services.
Subscribe to updates, newsletters, or other communications.
This information may include:
Your name, business name, and contact details (email, phone number, address).
Information related to the services you request.
Any additional details you choose to provide.
We may also collect non-personal information such as website usage data (e.g., IP address, browser type, pages visited) through cookies and analytics tools.
2. How We Use Your Information
We use your personal information to:
Provide and manage our services.
Communicate with you regarding enquiries, quotes, and projects.
Improve our services and website experience.
Meet legal, regulatory, and compliance requirements.
Share updates about our services, if you have opted in to receive them.
3. Sharing of Information
We will never sell or rent your personal information. We may share information with:
Trusted service providers who assist us in delivering our services.
Regulatory or legal authorities if required by law.
Business partners where necessary to fulfil service delivery.
All third parties we engage are required to handle your information securely and in accordance with privacy laws.
4. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. While we strive to protect your data, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
5. Access and Correction
You may request access to the personal information we hold about you and ask for corrections if it is inaccurate or incomplete. To do so, please contact us using the details below.
6. Cookies and Analytics
Our website may use cookies and similar technologies to improve user experience and track website performance. You can choose to disable cookies in your browser settings, though this may affect website functionality.
7. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.
8. Contact Us
For questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Karrka
558 High St, Preston VIC 3072
Email: helpdesk@karrka.com.au
Phone: 1800 XXX XXX
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be published on this page with a revised “Effective Date.”